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This website privacy policy sets out how Gas Group Services Ltd (the company, us, we, or our) uses and protects any data that you provide when you use this website.

Your privacy is important to us, Gas Group Services Ltd are committed to ensuring that your privacy is protected, and we shall endeavor to use any data that you provide when using this website in accordance with this privacy policy.

1. The information collected and used

If you use this website, you are in control of what information is collected, but if you choose not to share your information, you may not be able to access or use some areas of this website

1a. How information is collected

This information may be collected, stored and used when you use this website and if any correspondence between the company and another organisation or individual.

1b. What information is collected

The information collected and held may include but is not limited to:

a. information about your computer and about your visits to, and use of, the website (including your IP address, approximate geographical location, browser type, referral source, length of visit and number of page views);

b. if you voluntarily provide data via our contact us form or via telephone, your phone and/or mobile phone number and the time, date and day of the week and length of your call; and

c. any other information you may provide us with whilst using our website.

1c. Using cookies or other on-device storage

Cookies are information files stored on your computer, tablet or smartphone that help websites remember who you are and information about your visit. For further information (including how to opt out of cookies) please go to the Cookie Policy

2. How information collected is used

2a. When you use this website

When you use this website, information is collected. It will be used for the purposes set out in this privacy policy.

2b. Customisation of this website and advert targeting

The information collected when you use this website may be used to build up a picture of your interests. This information may be used to try to make sure that when you visit or use the website, you don’t miss offers and information that might interest you. This is called advert targeting.

2c. Tracking how the website is used

Information may be collected about activity on the website, or other organisations may be used to collect it and to share it. This information is used to:

a. analyse statistics;

b. track pages and paths used by visitors to, or users of, the website;

c. target the adverts or offers, such as banners, on the website and on the websites of other organisations; and

d. track the use of the internet banner adverts and other links from marketing partners’ websites to this website

For these purposes, the information on the path you take to get to the website and on some of the pages you visit or use through the website, using cookies, web beacons and other on-device storage will be retained. For information about web beacons, or the organisation used (including how to decline their cookies), please go to the Cookie Policy.

2d. Analysing call volumes

If you call Gas Group Services Ltd using the number featured on the website, we may record your phone number, the time, date, day of the week and length of the call and certain details about whether the call was answered or not. This information not be sold but may be shared with third-party companies that provide us with services and used to analyse the effectiveness of the website.

3. Disclosure of your information

Your information may be passed to one or more of the following organisations:

a. Gas Group Services Ltd (The Advertiser);

b. data processing companies, mailing houses and other third-party companies or suppliers; and

c. government and enforcement agencies and the police.

Occasionally, this may involve sending your information outside the European Economic Area. For more information, please read section 4 – Where your information is processed.

Every now and again, requests are received for information from government departments, the police and other enforcement agencies. If this happens, and there is a proper legal basis for providing your information, it will be provided to the organisation asking for it.

4. Where your information is processed

When your information is used as described in section 2 – How information collected is used, this may occasionally involve sending your information outside the European Economic Area (EEA). Where this is done, appropriate steps are taken to protect your information. By using this website, you agree that your information may be transferred, stored and processed outside the EEA.

5. How your information is kept secure

The security of information is taken very seriously. Technology and security policies are in place to protect the information held.

6. How changes to this privacy policy may occur

This privacy policy may be updated from time to time, in line with legislation or industry developments. We will not explicitly inform our customers or website users of these changes. Instead, we recommend that you check this page occasionally for any policy changes.

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